Terms and Conditions
These site terms explain the main rules that govern your access to and use of the New Funclub Casino website, your player account, the casino games, promotions, and related services (together, the "services").
By visiting the site, registering an account, depositing, playing, or using any part of the services, you confirm that you understand and accept these conditions of use. The purpose of this page is to set clear expectations—what you can expect from us, what we expect from you, and how we handle common situations such as verification, payments, bonuses, and technical issues.
Who Can Use the Services (Adults Only)
New Funclub Casino is intended for adults only.
To use the services, you must:
- Be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher)
- Be legally allowed to gamble online where you are physically located at the time you access the site
It is your responsibility to understand and follow your local laws and regulations. We may restrict or block access from certain countries, regions, or jurisdictions, and we may ask for proof of eligibility before allowing play or processing withdrawals.
Creating an Account: Simple Rules That Protect Everyone
To play with real money or claim promotions, you will need to create a player account. When registering, you agree that:
- The information you provide is accurate, complete, and kept up to date
- Your account is registered in your own legal name
- You will not open more accounts than permitted by the operator (including using another person's details)
We may limit participation in promotions or services if we reasonably believe an account is duplicated, created with inaccurate details, or opened to gain an unfair advantage.
Identity Checks (KYC): Why We May Ask for Documents
To keep the platform secure and meet compliance requirements, we may request verification at any time, including before deposits are accepted or withdrawals are paid. This may include documents or information to confirm:
- Your identity and age
- Your address or location
- Ownership of a payment method (card, wallet, or crypto address, where applicable)
- Account activity details needed to prevent fraud or misuse
If requested information is not provided or cannot be confirmed, we may restrict account features (such as withdrawals or bonus eligibility) until verification is completed.
Your Player Account: Keep It Personal and Secure
You are responsible for safeguarding your login details and for all activity carried out through your account. Please keep your password private and avoid sharing devices or credentials.
Your account is personal and must not be:
- Shared with anyone (including friends or family)
- Sold, transferred, or assigned
- Used to place bets on behalf of another person
If you suspect unauthorized access, contact support promptly so we can help secure your account.
Deposits, Withdrawals, and Account Balances
We support a variety of payment options, which may include Visa, MasterCard, American Express, bank wire transfer, and cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and Tether (USDT). Availability can vary by location and may change due to banking rules, network conditions, or provider policies.
Key points to know:
- Deposit and withdrawal processing times can vary and are not guaranteed
- Minimum/maximum limits may apply depending on the method and your account status
- Withdrawal requests may be reviewed before approval, including checks related to verification, security, and bonus conditions
- We may perform reasonable checks to confirm the legitimacy of transactions and protect against fraud, chargeback abuse, and account takeover
Your displayed balance may include cash funds, bonus funds, and winnings tied to promotional conditions. Some bonus balances may not be withdrawable until requirements are met (and may be removed when you withdraw, depending on the promotion rules).
Bonus Rules Made Clear: Promotions Have Extra Conditions
Bonuses, free spins, free chips, and special offers come with bonus terms that apply in addition to these service terms. You are responsible for reviewing the specific promotion conditions before opting in or entering a bonus code.
Common promotion conditions may include:
- Eligibility rules (such as location, account status, and one offer per player/household/device)
- Wagering requirements (for example, wagering may differ between slots, table games, and video poker)
- Time limits to use a bonus or complete wagering (some welcome offers may expire if not used within stated timeframes)
- Game restrictions and contribution rates (slots often contribute more than table games; some games may contribute at reduced rates or not at all)
- Maximum bet limits during bonus play (for example, limits such as $3 per spin may apply where stated)
- Maximum conversion or withdrawal limits for certain offers, where specified
- "Sticky" bonus behavior for some offers (bonus funds may not be withdrawable and may be removed upon withdrawal)
Examples of offers that may be available from time to time include welcome bonuses such as a free chip with code JOIN125, deposit-match packages (including codes such as GET250), and other rotating promotions. Each offer can differ, and the specific promotion page or message is the controlling source for that offer's rules. For related details, you may also be asked to review our dedicated bonus terms page where available.
Games and Access: What You Can Expect Day to Day
We aim to provide a reliable, enjoyable service, but game availability and platform access can vary due to:
- Your device, browser, or operating system
- Location-based restrictions
- Maintenance or updates
- Third-party provider availability
- Technical interruptions or network issues
Some games, promotions, features, or payment options may be added, changed, limited, or removed at any time. We do not promise uninterrupted access or that every feature will be available in all locations or at all times.
Fair Play Standards: What's Not Allowed
To protect players and the integrity of the platform, you agree not to misuse the services. Prohibited behavior includes, but is not limited to:
- Fraudulent activity, including providing false information
- Collusion with other players or coordinated play intended to gain an unfair advantage
- Chargeback abuse or attempting to reverse legitimate transactions without cause
- Bonus abuse (for example, creating multiple accounts or using tactics to bypass promotion limits)
- Using VPNs, proxies, IP masking, or other methods to disguise location where this is prohibited or used to bypass restrictions
- Using bots, scripts, or unauthorized automated tools
- Attempting to manipulate games, promotions, or site systems, or interfering with normal operation
If you play a game, claim a bonus, or use a payment method in a way that conflicts with stated rules, it may affect bonus eligibility and/or withdrawals tied to that activity.
When We May Restrict Service or Close an Account
We may take reasonable action to protect players, the platform, and regulatory obligations. Depending on the situation, this can include refusing a transaction, limiting access to certain services, pausing withdrawals for review, removing a promotion, or closing an account.
This may happen when we reasonably believe that:
- Verification is incomplete, inconsistent, or cannot be confirmed
- A rule has been broken (including promotion conditions)
- Account activity indicates fraud, misuse, or security risks
- The services are being used in a way that is unlawful or harmful to the platform
When possible and appropriate, we aim to handle these situations fairly and communicate clearly about what is needed to resolve the issue.
Errors and Technical Problems: How We Handle Mistakes
Occasionally, issues may occur such as:
- Game malfunctions or interrupted sessions
- Incorrect display of balances, bets, results, or bonus credits
- System errors that cause unintended outcomes
- Payment or wallet reporting delays
If an obvious error occurs, we reserve the right to correct it and to address the impact in a fair and reasonable way. Where a game malfunction affects outcomes, bets or wins associated with the malfunction may be voided or adjusted, consistent with provider rules and the circumstances of the incident.
Responsible Gaming: Keeping Play Healthy
Gambling should be entertainment, not a way to make money or solve financial problems. If you feel play is no longer under control, we encourage you to use responsible gaming tools that may be offered on the site, such as limits, cool-off features, or self-exclusion.
You can also review our responsible gaming page for support options and guidance.
Ownership of Site Content and Branding
All website content and materials—including branding, logos, design elements, text, original graphics, and software components—belong to New Funclub Casino or its licensors and are protected by intellectual property laws.
You may not copy, reproduce, republish, distribute, or commercially exploit any site content without prior written permission, except where allowed for normal personal use of the services.
Third-Party Providers and Linked Services
Some parts of the services may be delivered through third parties, including game studios (such as Real Time Gaming), payment processors, and technical providers. These providers may have their own operational requirements and service limitations.
We may also present links to third-party websites or tools. Where you choose to use external services, you do so at your own discretion, and availability may depend on the third party.
Limitation of Liability (Plain-Language Summary)
We work to provide a secure, functional service, but we are not responsible for losses or damages caused by events outside our reasonable control or by misuse of the platform. This can include:
- Internet disruptions, device issues, browser incompatibility, or user error
- Third-party failures (including payment providers or game providers)
- Maintenance, updates, or emergency security actions
- Events such as outages, attacks, or other force majeure circumstances
Nothing in these terms limits any rights that cannot be limited under applicable law.
"As Available" Service: No Promises of Constant Access
The services are provided on an "as is" and "as available" basis. This means we cannot guarantee that the site, games, promotions, or features will always be available, uninterrupted, timely, or free from errors.
Updates to These Site Terms
We may update these service terms from time to time to reflect operational changes, security improvements, legal requirements, or product updates. The most recent version posted on the website applies from the date it is published, unless we state otherwise.
We recommend checking this page periodically so you understand the rules that apply to your continued use of the services.
Related Policies You Should Review
These site terms work alongside other important policies and rules that may apply depending on how you use the platform, including:
- Privacy Policy
- Cookie Policy
- AML/KYC Policy
If a promotion includes separate rules (such as wagering, eligibility, or withdrawal limits), those promotion rules apply to that offer.
Contact New Funclub Casino Support
If you have questions about these conditions of use or your account, you can reach our support team through the official channels:
Email: support@newfunclub.com Phone: +1-888-480-1070
By using New Funclub Casino, you're agreeing to a clear set of platform rules designed to protect players, support fair play, and keep service expectations realistic. Continued use of the site and services means you accept the current version of these terms.


